All orders are dispatched directly from our distribution center in China. This allows us to maintain high standards of quality control and ensure efficiency in our logistics.

Processing Time: 1–3 business days.
Shipping Time: Approximately 10–30 business days.

Please note: Delivery dates are estimates. Delays may occur due to customs clearance, flight disruptions, or extreme weather.

Once your order is dispatched, you will receive a Shipping Confirmation email containing a tracking number. You can monitor your journey through the link provided or on our "Track Your Order" page.

Yes. International orders may be subject to import duties, taxes, and VAT once the shipment reaches your country. These charges are the responsibility of the customer and are not included in our initial shipping costs.

No. To ensure the security of your delivery and product integrity, we do not allow shipping to addresses associated with freight forwarding services.

We offer a 15-day return policy, meaning you have 15 days after receiving your item to request a return.

Condition: Items must be unworn/unused, with original tags, and in the original packaging.
Proof: You will need the receipt or proof of purchase.

To initiate a return, please contact us at aiduauto@gmail.com. If accepted, we will provide a return shipping label and instructions.

Note: Items sent back without a prior request will not be accepted.

Returns must be sent to our facility in China:
Address: Unit 46 , 7/F, One Vista Supreme ,1 San Hop Lane,Tuen Mun ,New Territories,Hong Kong

The fastest way to get a new item is to return the original item for a refund and then make a separate purchase for the new product.

We cannot accept returns for:
- Sale items or Gift cards.
- Custom or personalized products.
- custom products (Customized wiring harnesses.
- coding services, SFD unlocking,
- remote services,Virtual services

Please inspect your order upon arrival. If the item is defective, damaged, or incorrect, contact us immediately at aiduauto@gmail.com so we can evaluate the issue and make it right.

Once we receive and inspect your return, we will notify you of the approval status.

Approved refunds: Processed automatically to your original payment method within 10 business days.

Note: It may take additional time for your bank or credit card company to post the refund.

If your merchandise is being shipped to the EU, you have a 14-day cooling-off period. You have the right to cancel or return your order within 14 days for any reason, provided the item is in its original, unused condition with tags.